For independent specialty practices and their billing teams

One denial. A clear path
to your appeal draft.

Another denial on a full worklist? Muni turns your denial documents into an appeal draft, policy references, and an evidence checklist. Your team reviews and submits it.

See what you'll get

First 3 appeals free. Then $20 per appeal.

No credit card to start. No subscription or sales call required.

Have a question?
What your first appeal produces

From denial packet to appeal draft.

A draft your team can review, references it can verify, and a checklist of evidence to gather. See the product before creating an account.

Prepared for your review

  • Draft appeal letter
  • Policy references to verify
  • Evidence checklist
  • Recommended next step

First 3 appeals free. Then $20 per appeal.

Fits the way your practice works

Prepare in Muni.
File your usual way.

Start self-serve, without booking a sales call. Muni prepares the work; your practice stays responsible for review and submission.

  1. Bring one denial.

    Create your account and set up your practice. Add the denial letter or EOB and supporting records in the Appeals workspace—not in a marketing form.

  2. Review the draft together.

    Muni prepares the appeal draft, candidate policy references, and an evidence checklist. Your team checks the clinical facts, plan requirements, and missing documentation.

  3. Submit through your usual route.

    Your practice approves and submits the appeal, verifies the filing deadline, and follows up with the payer. Keep your existing EHR, clearinghouse, and billing relationships.

A small first step

Start with Appeals.
Add only what you need.

Try three appeals without a credit card. No platform bundle to buy, no EHR switch, and no call package required.

Start here

Try the work before you pay

Muni Appeals

First 3 appeals free. Then $20 each.

Draft, policy references, and an evidence checklist for your team's review. No subscription; credits never expire. Your practice handles submission and payer follow-up.

A separate product

Phone line

Muni Calls

When the phone queue is the problem.

Explore claim-status, eligibility, and prior-authorization calls with structured results for your team. Managed payer operations have a custom quote; they are not included in the $20 appeal price.

See full pricing and what's included

Looking further ahead

Muni EHR · Early access

Interested in a specialty-focused record? Join the waitlist. You do not need Muni EHR to use Appeals or Calls.

Questions, answered

Questions we hear from practice managers

What to know before you start your first appeal.

Independent specialty practices and their billing teams handling recurring denials, especially documentation and medical-necessity denials after a service. That includes dermatology, orthopedics, GI, psychiatry, cardiology, ophthalmology, and similar specialties. Start with one denial to see whether the draft fits your team's work.

Your first 3 appeals are free — no credit card or setup fee. After that, each appeal is $20. There is no subscription and credits never expire. You are paying for appeal preparation, not a guaranteed payer outcome or an included payer-call service.

Create an account, set up your practice, and upload the EOB or denial letter and supporting records in the Appeals workspace. Muni prepares a review-ready draft, candidate policy references, and an evidence checklist. Your team verifies the current plan, clinical facts, deadline, and submission route, then signs, files, and follows up with the payer. No sales meeting is required to start.

Muni can prepare drafts for denials from Aetna, Blue Cross Blue Shield plans, UnitedHealthcare, Cigna, Humana, Medicare Advantage plans, and other commercial payers. Coverage varies, and your team must verify the current plan-specific policy and filing instructions.

No. Appeals works from the denial documents you upload — no EHR integration required. Calls works alongside whatever PM or EHR you already run. Muni EHR is in development for clinics that eventually want to consolidate, but it is not a prerequisite for anything.

We are HIPAA-compliant and sign a BAA with every customer. Patient data is encrypted in transit and at rest. We do not use protected health information to train shared AI models. Audit logs are available for every action Muni takes on your behalf.

No. Appeals helps prepare the draft and supporting checklist; your practice keeps responsibility for clinical accuracy, approval, deadlines, and submission. Keep your current billing relationship. If payer phone work is the bottleneck, explore Muni Calls as a separate product.

Yes. Watch the public Appeals product demo to see the workflow and review-ready output without creating an account. When you are ready to use your own denial documents, start in the Appeals workspace rather than sending patient information through a marketing form.

First 3 appeals free · $20 per appeal after

Start with one denial.

Create your account, add the denial documents, and get a draft your team can review and submit. Your first 3 appeals are free; each additional appeal is $20.

Watch the product demo

HIPAA compliant · No EHR migration required · No subscription